Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on our site that needs a second look, or have a suggestion for a platform we should cover, we are glad you reached out. This page explains the best way to contact us and what happens once you do.
How to Reach the Team
Email is the most direct way to get a response. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected]
To help us get back to you promptly, include a brief description of your enquiry in the subject line. The more context you give upfront, the faster we can direct your message to the right person.
What You Can Ask Us About
We receive a wide range of messages. Here are the most common reasons readers contact us:
- Questions about sweepstakes casinos — If something on our site is unclear, or you want to understand more about how the dual-currency model, redemption processes, or state availability works, send it over.
- Corrections and accuracy concerns — We take accuracy seriously. If you spot something that looks out of date — offer terms, eligible states, redemption thresholds — please let us know. We review and update our content regularly, and reader flags help us keep standards high.
- Platform suggestions — Know of a sweepstakes or social casino that you think belongs on our radar? We welcome suggestions, though inclusion decisions are made independently by our editorial team.
- Feedback on our reviews — If your experience with a platform we cover differs from our write-up, we want to hear about it. We cannot publish personal account complaints, but reader input genuinely informs how we assess and update our content.
- Partnership and commercial enquiries — If you represent an operator or affiliate network and would like to explore how we work together, please introduce yourself and outline what you have in mind. We assess all commercial relationships against our editorial independence standards.
- Responsible play concerns — If you or someone you know is struggling with gaming habits, mention it in your message and we will point you toward appropriate support resources.
What Happens After You Write to Us
Your message goes to a member of the editorial team — not an automated inbox filter. We read it, consider it properly, and respond with a genuine answer rather than a templated reply.
Our usual turnaround is two working days. During periods when we are publishing new reviews or updating state-availability information, it may take a little longer. We will always follow up, so if you have not heard back after five working days, a polite nudge is welcome.
A Note on Editorial Independence
Sweepstakes is an independent comparison and review site. Our rankings and write-ups reflect our own research and assessment. Commercial relationships with operators may exist, and we may earn commission when readers use links on this site — but those relationships do not determine how platforms are ranked or what we say about them.
If you believe a review or ranking does not reflect the current state of a platform, please tell us. Accuracy matters more to us than protecting a position.
Who Is Behind This Site
Our content is researched and written by a small editorial team. The reviews you read on this site are produced by writers with a working knowledge of the sweepstakes casino space, including how the promotional model differs from traditional real-money wagering, how Sweepstakes Coins redemption works in practice, and which states currently restrict access to these platforms.
Scarlett Collins leads our content and is the right contact for editorial questions, correction requests, and content partnership enquiries.
Before You Write — Some Useful Pages
Your question may already be answered elsewhere on the site. Our reviews cover redemption speeds, welcome offers, game libraries, and state eligibility for each platform we feature. If you are trying to understand how sweepstakes casinos work in general — the no-purchase-necessary rule, how Sweepstakes Coins differ from Gold Coins, or what identity verification involves — check the relevant review pages first.
We look forward to hearing from you.